
Read Part 1 here Last week, we started this 2-part series as Business & Leisure’s yearend report, as we have always done as the year comes to a close. For this, the second part, we start off with the IT-BPAP (Information Technology Business Process Association of the Philippines). Association president Mr. Jose Mari Mercado said that the outsourcing industry continues to grow this year with $18 billion in sales, with roughly one million Filipinos employed by the industry. Talent is their biggest asset, or liability because like the tourism industry, they are always in search for a certain level of competency and skills, which many of our graduates do not possess. Because of this, they started working with the Dept. of Higher Education and developed a Service Management Program, a 21-unit training program that is now being rolled out in 17 state universities and colleges in the last two years of their college course. The tourism industry which includes hotels, resorts and casinos is hoping to employ more Filipinos, with one casino advertising to fill out 8,000 positions versus the IT-BPO’s 140,000 expected job vacancies to fill. The health care work coming from the United States continues to top the list of best-performing sectors here as well as the back-office sector, specifically in the field of accounting. With about 3,000 new CPAs every year, the Philippines seems to be an ideal location indeed for this particular need. The fields of animation and game development, however, are not doing as well Read More …