Apr 262017
 

On June 30, the government officially transitioned to a new administration that came with a promise of change. A national expenditure program and some executive orders later, change has become more and more apparent to Filipinos at large. In August, for instance, a Citizens’ Complaint Hotline was launched to serve as a 24/7 grievance redress channel. This would later be institutionalized along with the establishment of a Complaint Center through an Executive Order.