Mar 082017
I’m quite sure that, at one time or another, you have experienced paying for an item at a store, and been asked for coins to help the cashier make change, or received candy from the cashier in lieu of small amounts. You might have also experienced commuting and having to ask for your change a couple of times before the driver or conductor complies with your request.
With Republic Act (RA) No. 10909, also known as the “No Shortchanging Act of 2016,” and its Implementing Rules and Regulations (IRR) under the Department of Trade and Industry (DTI) in the form of Department Administrative Order No. 16-03 Series of 2016, the practice of shortchanging customers may soon be a thing of the past.