MANILA, Philippines – Pepsi Cola Products Philippines Inc. (PCPPI) president Partho Chakrabarti has underscored “building an atmosphere of trust” in the company’s employer-employee relationship as a key factor in PCPPI’s continuing growth in the highly competitive soft drinks industry.
Speaking at the recent Towers Watson Talent Management Summit in Makati City, Chakrabarti shared Pepsi’s experience in maintaining high employee satisfaction and engagement ratings based on annual surveys conducted by Towers Watson.
The survey results showed PCPPI registering 91 percent for employee alignment with goals and objectives, 86 percent for values formation, and 89 percent for communication.
Chakrabarti identified three “strategic imperatives” used in Pepsi’s employee empowerment program: communicating constantly and meaningfully; setting the tone with inspired leadership; and getting the people excited about their role in the company.
Pepsi’s dramatic growths over the past years have been largely attributed to personnel-oriented initiatives generated by its Organizational Development Unit. With the view of transforming PCPPI into a globally competitive company, Chakrabarti believes in arming the company’s 3,000-strong workforce with entrepreneurial skills necessary to survive in a borderless economy.